Returns & Exchanges

At Josie Maran, we want you to love your skin-loving essentials. If you are not completely satisfied with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.

3

Pack Your Products

Securely package your items in the original box or a similar sturdy container, ensuring any old shipping labels are removed or covered.

4

Ship and Track

Drop off your package at any authorized carrier location; your refund will be processed within 7-10 business days once we receive the return.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing